Contact Us


Branch Location & Hours

Branch Location:

1112 St. Nicholas Avenue
(at West 166th Street)
New York, NY 10032

Branch Hours:

Mon-Tues: 9:00 a.m. - 4:00 p.m.
Wed: 9:00 a.m. - 1:00 p.m.
Thurs: 9:00 a.m. - 6:00 p.m.
Fri 9:00 a.m. - 4:00 p.m.
Sat: 10:00 a.m. - 2:00 p.m.
Sunday: Closed


Send us a message

Important Phone Numbers:

Telephone banking: (800) 560-3718
Member support-Text us for a quick response: (212) 740-0900
For a lost debit card or credit card: (Live agent 24/7) (833) 933-1681 or (812) 647-9794 (International)
Debit card activation: (833) 718-2573
To change your PIN: (833) 718-2573

Card fraud department-If your card is blocked or you believe card fraud has been attempted, call: (877) 230-3179

Member support-email: memberservices@neighborhoodtrustfcu.org